Info & Faq

SHOPPING GUIDE
REGISTRATION
To buy on eshop.antoniocarraro.it it is necessary to have a personal account. Therefore, first of all, create your own account through the menu “REGISTER” located at the top on the right. To complete the registration, you will receive an email with a link; if you don't receive it, please inform us at gadget@antoniocarraro.it.
If you are already part of the world of AC E-Shop, simply log-in.
CHOOSE YOUR PRODUCTS
Explore the products of the 3 lines: “Corporate” (items for working time, office, workshop or field), “Fashion” (dedicated to the free -time) and “Kids” (for the children). See the preview of the items through the menu that you find on the website header; as soon as you find an article that you like, you can access the Product Data Sheet by simply clicking on the product image. This page allows you to examine all the characteristics of the product: you can visualize the zoom in order to see even the smallest details, discover the available colours and sizes. Prices are all VAT included.
DISCOUNT VOUCHER
If you have any discount code, write it on the field “Do you have any discount voucher?” and click on “Get the discount!”; your discounted price will appear. Discount will be applied on product prices, not on forwarding charges. Some items are not discountable, in these cases the message "This product is not discountable" will appear.
FILL YOUR BASKET
In order to insert the product in your shopping list, select size, colour and quantity and then click on “ADD TO BASKET”. At this point you will access your shopping basket, where you will find the summary of all the products of your shopping list with their relative image and the details. Here you can still modify the list by removing the selected items or modifying the quantity and the size of the selected products. At this point, you can continue browsing to add other products, choosing them always through the menu that you find on the website header. Once you have added to the basket all the products that you wish to buy and you have verified that everything is correct, you can complete your purchase by clicking on “BUY IT!” (in the basket).
YOUR ORDER
- Checkout 01_User data: confirm the data that will be inserted in the invoice heading. The information that you have entered during registration will be displayed, but you can edit it at any time.
- Checkout 02_Shipping information: confirm the data and address of the person to whom you would like the merchandise to be shipped. The information that you have entered during registration will be displayed, but you can edit it at any time.
- Checkout 03_Payment methods: indicate the form of payment that you prefer between advanced bank transfer and PayPal. See the “PAYMENT” page for more information.
- Basket summary: you will be asked to verify all the data of your order and confirm it. At this point, click on “CONFIRM YOUR ORDER”. Once the order has been completed, a confirmation email containing the order number and the summary of your purchase will be sent to you; it will include the details of the purchased products, invoicing and shipping data and form of payment.
- Shipping: see the “SHIPPING” page for detailed information.
COMPLETED ORDER
You can check the status of your order at any time in the “MY ACCOUNT” section located at the top on the right. In case, you have 24 hours to cancel your order. As soon as your order is shipped, you will receive an email confirming shipping.
CUSTOMER CARE
For further information, please do not hesitate to contact our Customer Care through the “CONTACT” form located at the top on the right.

Good shopping!
Credits
E-TEAM eteam@antoniocarraro.it
Antonio Carraro S.p.A. is directly committed to the continuous development and improvement of its website, with an in-house team in charge of graphics, content and coordination.
Active121 - web business partner
ACTIVE121 info@active121.com
Active121 is a strategic web agency which offers professional advice and innovative solutions to optimize business performance.
ANTONIO CARRARO SPA Via Caltana, 24 - 35011 CAMPODARSEGO PD - Italy
Iscritta nel registro delle Imprese di Padova in data 19.02.1996 REA 126503 del 26.02.1976
Capitale Sociale in EURO deliberato-sottoscritto-versato 2.107.320,00
Sistema di amministrazione e controllo - CONSIGLIO DI AMMINISTRAZIONE